🔒 Submit your documents securely right from the poker client.
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How to authenticate your account
Hi ,

It's simple to send us your documents for certification directly from the poker client. With just a few clicks, you can upload everything we need safely and securely from your Mac or PC.

What documents would you need

To upload your documents:

  1. Launch the poker client and click the deposit button
  2. Click the account tab in the header, then choose My Requests
  3. Click Document Verification and select ID Verification or Proof of Address
  4. Follow the onscreen instructions to send us your documents

Check out this quick video to see how straightforward it is:

Watch this short video now.

Need to check your status?

Easily track the status of the verification process directly from the history tab, which you can access from My Requests. You'll see if your request is approved, pending, or denied. Of course, we'll send you an email if there are any issues.

If you still need assistance, please contact customer support:

CONTACT SUPPORT
Good luck at the tables!

The Team at True Poker
Questions? Send us an EMAIL or CLICK HERE
TruePoker | San José | CA 01565 | Costa Rica
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